Privacy Policy | Korea JoongAng Daily

2. Newsletter Subscription and Management 

The Company collects and uses the following personal information for subscriptions to Korea JoongAng Daily newsletters.

The Company processes and retains personal information within the retention and use period prescribed by applicable laws or agreed to by the data subject at the time of collection. 

The retention periods for each category of personal information are as follows: 

1. Subscription Application and Management for the Print Newspaper 

• Retention Period: Until termination of the Korea JoongAng Daily subscription agreement (cancellation of subscription) 

• However, personal information may be retained in the following circumstances: 
  ① Where an investigation or inquiry related to a violation of applicable laws is ongoing: until the completion of such investigation or inquiry. 
  ② Where rights and obligations arising from the subscription relationship remain outstanding: until settlement of the relevant rights and obligations. 

2. Provision of Goods or Services (E-commerce Records) 

Records retained pursuant to the Act on Consumer Protection in Electronic Commerce: 

• Records related to advertising and labeling: 6 months 

• Records related to contracts or withdrawal of subscriptions, payments and supply of goods: 5 years 

• Records related to consumer complaints or dispute resolution: 3 years 

3. Communication Confirmation Data 

Records retained pursuant to Article 41 of the Enforcement Decree of the Protection of Communications Secrets Act: 

• Computer communications, internet log records and access tracking data: 3 months 

2. Outsourcing Related to Newsletter Distribution 

When entering into outsourcing agreements, the Company specifies in written agreements matters required under Article 26 of the Personal Information Protection Act, including restrictions on the processing of personal information beyond the purpose of the outsourced services, technical and administrative safeguards, restrictions on sub-processing, supervision of service providers and liability for damages. 

The Company supervises outsourced service providers to ensure that personal information is processed securely. 

Should any outsourced services or service providers change, the Company will promptly disclose such changes through this Privacy Policy. 

• Data subjects may exercise the following rights regarding personal information at any time:
  ① Request access to and transfer of personal information 
  ② Request correction of personal information where errors exist 
  ③ Request deletion of personal information 
  ④ Request suspension of the processing of personal information 
  ⑤ Object to, and request an explanation regarding, decisions made solely through fully automated processing of personal information 
  
  

• The rights described above may be exercised by submitting a request to the Company in writing, by telephone, email, facsimile (FAX) or via the internet. The Company will respond without undue delay. 

• Such rights may also be exercised through a legal representative or an authorized agent. In such cases, a power of attorney in the form prescribed by Appendix Form No. 11 of the Notification on Methods of Processing Personal Information (Notification No. 2020-7) must be submitted. 

• Requests for access to or suspension of processing personal information may be restricted pursuant to Article 35(4) and Article 37(2) of the Personal Information Protection Act. 

• Requests for correction or deletion may be denied where the relevant personal information is expressly designated as subject to collection under other applicable laws. 

• When processing requests for access, correction, deletion or suspension of processing, the Company will verify whether the requester is the data subject or a duly authorized representative. 

As a general rule, the Company destroys personal information without delay once the retention period has expired or the purpose of collection and use has been achieved. 

The procedures and methods for destruction are as follows: 

1. Destruction Procedures 

• Personal information entered by subscribers for newspaper subscription and related services is transferred to a separate database (or, in the case of paper records, a separate filing system) after the relevant purpose has been fulfilled and is retained for a certain period in accordance with internal policies and applicable laws before being destroyed. 

• Personal information transferred to a separate database will not be used for any purpose other than retention as required by law. 

2. Destruction Methods 

• Personal information stored in electronic file format is deleted using technical methods that prevent the recovery or reproduction of the records. 

• Personal information printed on paper is destroyed by shredding or incineration. 

The Company implements the following measures to ensure the security of personal information: 

1. Administrative Measures 

• Establishment and implementation of internal management plans 

• Regular employee training 

2. Technical Measures 

• Access control and management of personal information processing systems 

• Installation of access control systems 

• Encryption of unique identification information and other sensitive data 

• Installation and operation of security software 

 3. Physical Measures 

• Access control for facilities such as server rooms and records storage rooms 

The Company uses cookies to provide customized services. 

The purpose and management of cookies are as follows: 

What Are Cookies? 

Cookies are small text files sent by a website server to a user's browser and stored on the user's device. 

Purpose of Cookie Use 

Cookies are used to analyze users' visit patterns and usage of services and websites, verify secure access and provide users with optimized information and services. 

Installation, Operation and Rejection of Cookies 

Users have the right to choose whether to accept cookies and may configure their web browser settings to allow all cookies, reject all cookies or notify them whenever a cookie is stored. 

Methods for managing cookie settings include: 

① Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions > Manage and delete cookies and site data 

② Chrome: Settings > Privacy and security > Third-party cookies 

③ Firefox: Settings > Privacy & Security > Cookies and Site Data 

④ Safari: Safari > Settings > Advanced > Block all cookies 

Please note that if cookies are disabled, certain services may not function properly. 

The Company has designated a Privacy Officer to oversee the protection of personal information and handle complaints related to personal information processing. 

If you have any inquiries regarding personal information, please contact the individuals listed below. The Company will respond to your inquiries promptly and in good faith. 

Privacy Officer 

Name: Jung Jin-hwan
Position: Division Head, JoongAng Ilbo Co., Ltd.
Telephone: +82-2-2108-3430
Email: j_privacy@joongang.co.kr
Fax: +82-2-2104-0976 

Privacy Manager (Online Division) 

Name: Jeong Su-min
Position: General Manager, JoongAng Ilbo Co., Ltd.
Telephone: +82-2-2108-3430
Email: j_privacy@joongang.co.kr
Fax: +82-2-2104-0976 

Data subjects may request access to their personal information pursuant to Article 35 of the Personal Information Protection Act by contacting the department listed below. 

The Company will make every effort to process requests for access to personal information promptly. 

[Department Responsible for Receiving and Processing Requests for Access to Personal Information] 

• Department: CS Team, Joongangilbo Marketing & Printing Co., Ltd. (Korea JoongAng Daily print subscriptions) 

• Contact Information 

  • Telephone: 1577-0510 

  • Email: nyt@joongang.co.kr 

Readers may use the contact information above to apply for a Korea JoongAng Daily print subscription, update their delivery address, cancel a subscription, or request access to, correction of, deletion of, or suspension of the processing of their personal information. 

Data subjects may contact the following organizations for assistance, consultation or remedies relating to personal information infringements. 

▶ Personal Information Infringement Report Call Center (operated by the Korea Internet & Security Agency) 

Services: 

• Consultation regarding personal information protection matters 

Website: privacy.kisa.or.kr 

Telephone: 118 (without area code) 

Address:
Personal Information Infringement Report Call Center
9 Jinheung-gil, Naju-si, Jeollanam-do 58324, Republic of Korea 

▶ Personal Information Dispute Mediation Committee 

Services: 

• Personal information dispute mediation 

• Collective dispute mediation (civil dispute resolution) 

Website: www.kopico.go.kr 

Telephone: 1833-6972 

Address:
12th Floor, Government Complex Seoul
209 Sejong-daero, Jongno-gu, Seoul 03171, Republic of Korea 

▶ Supreme Prosecutors' Office Cyber and Technology Crime Investigation Division 

Telephone: 1301 (Prosecution Service)

▶ National Police Agency Cyber Bureau 

Telephone: 182 (Cyber Crime Reporting System (ECRM)) 

This Privacy Policy shall take effect on June 8, 2026. 

Previous versions of this Privacy Policy may be viewed below. 

• Effective March 27, 2024 – June 7, 2026 (Click)