Tag: Korea Consumer Agency

Korea Consumer Agency

Latest News

A person walks past a Seoul restaurant poster showing samgyetang bowls and prices in won.

Samgyetang prices climb ahead of Chobok

As the three hottest days of the season approach, the average price of the summer standby for beating the heat is 18,154 won ($12) in Seoul, with some restaurants charging 20,000 won.

2026.7.5

E-scooters are parked in the Hongdae neighborhood in western Seoul on May 13, 2025. [NEWS1]

Consumer agency finds imported electric skateboards, unicycles exceed safety standards

Electric personal mobility devices distributed in Korea through overseas purchasing agents can all reach speeds that exceed domestic safety standards, according to the Korea Consumer Agency (KCA) on Thursday.

2026.1.22

Most popular

Livestream shopping complaints pile up as refunds are refused, sellers vanish

As livestream shopping booms on social media, so do consumer complaints — with hundreds reporting unfulfilled orders, refund denials and vanishing sellers, the Korea Consumer Agency warned Friday.

2025.9.12

What's the cost of tying the knot? Depends on where you're getting married.

The average cost of a wedding in Korea slightly exceeded 20 million won ($14,370) last month, with per-guest meal prices reaching as high as 83,000 won in Seoul’s Gangnam district.

2025.7.29

Tourists crowd Jeju International Airport on April 30. [YONHAP]

Read the fine print: Caution urged as travelers get stiffed on jaunts to Jeju

The Korea Consumer Agency on Thursday urged consumers planning trips to Jeju Island during the summer vacation season to exercise caution when booking airline tickets, accommodations and rental cars — frequent sources of consumer complaints.

2025.7.10

A cup of joe without the go: Watchdog tests decaffeinated pods

An official of the Busan branch of the Korea Consumer Agency discloses the results of the watchdog's evaluation of 15 decaffeinated coffee capsules in Sejong on March 6.

2025.3.6

It's a lock: KCA picks 10 best door locks from AliExpress

A senior official at the Korea Consumer Agency reviews door locks at the agency's headquarters in Songpa District, southern Seoul, on Feb. 18.

2025.2.18

Customs workers examine goods shipped and purchased through direct overseas orders at the Incheon International Airport Headquarters Customs Express Logistics Center on Nov. 20, 2024. [YONHAP]

Scam on the Gram: Direct overseas purchase complaints rise as social media drives traffic

The Korea Consumer Agency found that eight in 10 consumers in Korea who made overseas direct purchases reported their transactions for some form of fraud, with social media driving traffic to foreign shopping platforms behind the sales.

2025.2.16

An employee examines tablets at the Sejong government complex on the morning of Feb. 4. [YONHAP]

Samsung's Tab S10+ has better display than iPad, Korean study finds

The Korea Consumer Agency's tests revealed Samsung's Tab S10+ excelled in display quality, while Apple's iPad Air 13 performed better in audio among four evaluated tablets.

2025.2.4

Bae Sam-hee of the Korea Consumer Agency's (KCA) Consumer Dispute Settlement Commission delivers a briefing on the results of the committee's mediation related to the payout crisis at TMON and WeMakePrice in Songpa District, southern Seoul, on the morning of Dec. 19. [YONHAP]

TMON, WeMakePrice must refund customers, KCA rules

The Korea Consumer Agency ruled that TMON and WeMakePrice must refund more than 8,000 customers nearly 13.5 billion won ($9.3 million) for denied compensation.

2024.12.19